Milana Shapira (Class of 2019) and Justin Willow (Teaching and Learning Hub) prepared this case as the basis for class discussion rather than to illustrate either effective or ineffective handling of an administrative situation, under the supervision of Hayagreeva Rao, Atholl McBean Professor of Organizational Behavior and Human Resources, Graduate School of Business.
Case # L-35. Copyright © 2020-2023 by the Board of Trustees of the Leland Stanford Junior University.
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